
Emily M
HIGHLANDS, NC | 2022 Chevrolet EquinoxMay 29, 2023I took my car in there for an issue that I noticed while driving my car and also a technician at a different place noticed it while driving my car as well. The issue I took my car in for happened on the way to the dealership, but when they called me after I left it there with them to be diagnosed and fixed, they told me they couldn’t verify that it was happening, that they didn’t notice anything while driving it. So I went to pick my car up and drove away, and the issue happened again. So I am confused as to how they “ cannot “ verify that it is happening. Also the guy on the phone tried blaming the issue of my car on the “ road conditions “. Very very dissatisfied. I have purchased 3 cars from this dealership & I feel as if I cannot even take my vehicle to get serviced by them anymore, because I am made to feel as if there is nothing wrong with my car when I am not the only person noticing it. It is just them who “ cannot “ notice it.Response from Countryside Chevrolet
May 30, 2023We would like to thank you for sharing this feedback and apologize that we did not meet your expectations. We would like to speak with you regarding the situation and discuss options. Please contact us at your earliest convenience.Bobby B
FRANKLIN, NC | 2021 Chevrolet 1500 SilveradoMay 22, 2023really goodResponse from Countryside Chevrolet
May 25, 2023We appreciate your positive review about your recent experience with us! Have a great day!Donald G
FRANKLIN, NC | 2011 Chevrolet SilveradoMay 19, 2023Fast and easyResponse from Countryside Chevrolet
May 23, 2023Hello, we are glad we could help! Until the next time we meet, take care!Pamela B
BRYSON CITY, NC | 2023 Chevrolet EquinoxMay 17, 2023Friendly. Clean.Response from Countryside Chevrolet
May 19, 2023Hi, thank you so much for your high rating. We're looking forward to your next visit with us!Donna M
FRANKLIN, NC | 2023 Chevrolet TraverseMay 17, 2023Everyone was VERY helpful and made buying my car the easiest experience I've ever had. LOVE love my car!!!Response from Countryside Chevrolet
May 19, 2023Hi, thank you so much for your high rating. We're looking forward to your next visit with us!Thomas R
FRANKLIN, NC | 2019 Chevrolet CorvetteMay 8, 2023As always, very pleased with this dealership the service department, parts department and sales department. I would highly recommend them all.Response from Countryside Chevrolet
May 11, 2023Wow! Your recommendation means so much to us and we're so happy to have earned it. Reviews like this give us motivation. Thank you for leaving us this response! Have a nice day!Thomas R
FRANKLIN, NC | 2020 Chevrolet EquinoxApril 24, 2023Very pleased with service department. As usual they are always helpful and have a concern for my needs. Quick and courteous service.Response from Countryside Chevrolet
April 27, 2023Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Countryside Chevrolet! Thanks again for the recommendation, and have an amazing day!Timothy M
ROBBINSVILLE, NC | 2022 Chevrolet 1500 SilveradoApril 21, 2023Fast serviceResponse from Countryside Chevrolet
April 24, 2023It is great to hear everything was done quickly and to your satisfaction! We can't wait to see you again, have a great day.Katherine Fay T
FRANKLIN, NC | 2023 Chevrolet TraverseApril 16, 2023Dustin was amazing and patient with us.Response from Countryside Chevrolet
April 18, 2023Hi, we're happy you found our staff to be so supportive during your experience here at Countryside Chevrolet. Until the next time we meet, take care!Gary K
BRYSON CITY, NC | 2018 Chevrolet 1500 SilveradoApril 12, 2023Full brake replacement service , front and rear. Completed in a timely mannerResponse from Countryside Chevrolet
April 16, 2023Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Thank you and take care!